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  • DMC Engage - Cloud Communications Platform
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Previous Incidents

[Resolved] Manchester Data Centre outage

Began: Ended: Duration:
  • Helpdesk
  • DMC Connect - Call Routing Platform
  • Virtual Server Hosting Platform

We've experienced a brief connectivity loss in our Manchester DC starting at 15:44 and ending at 15:50.

We're currently contacting our DC provider and will provide further updates shortly.

Apologies for any inconvenience caused.

Our DC provider has advised the outage was on their side and is currently investigating. We'll provide more information once it is made available to us.

The issue is now resolved.

The underlying issue causing yesterday's 6 minute service outage has been resolved. Our services have been stable since 15:50.

We apologise for any inconvenience caused as a result of this incident.

No further notices from the past 7 days.